Privacy Policy

Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 4, 2025

Information We Collect

AI Outreach collects information to provide and improve our AI-powered lead generation services. We collect the following types of information:

  • Account Information: Name, email address, company details when you create an account
  • Prospect Data: Information in uploaded CSV files, including names, emails, LinkedIn profiles, and company details
  • Usage Data: How you use our platform, including workflow creation, processing statistics, and feature usage
  • Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
  • Technical Data: IP address, browser type, device information, and log data for security and performance

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: Process prospect lists, generate AI research, qualify leads, and create personalized messages
  • Account Management: Manage your account, process payments, and provide customer support
  • Platform Improvement: Analyze usage patterns to improve our AI models and platform features
  • Communication: Send service updates, security alerts, and respond to your inquiries
  • Security: Detect fraud, prevent abuse, and protect the security of our platform
  • Any other purpose: We may use your information for any other purpose that is required by law or is in the best interest of the company.

Information Sharing

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

  • Service Providers: Third-party APIs (LinkedIn, Perplexity, Google Gemini) to deliver our core services
  • Payment Processing: Stripe for secure payment processing
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfer: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmitted is encrypted using SSL/TLS protocols
  • Access Controls: Strict access controls and authentication requirements for our systems
  • Data Storage: Secure cloud infrastructure with regular security audits
  • Monitoring: Continuous monitoring for security threats and vulnerabilities
  • Employee Training: Regular security training for all team members

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@aioutreach.io.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

  • Account Data: Retained while your account is active and for 1 year after closure
  • Prospect Data: Retained for 2 years or until you request deletion
  • Payment Records: Retained for 7 years for tax and accounting purposes
  • Usage Logs: Retained for 12 months for security and analytics

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

AI Outreach

Operated by Thrice Agency

Boulder, Colorado

Email: privacy@aioutreach.io

Support: support@aioutreach.io

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a prominent notice on our platform

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.